An opticians has been presented with a national award for 'exceptional customer care'.

Boots opticians in High Road, Loughton, which opened in 2013, was a selected as a national finalist in the Customer Care Champion awards 2015, this week.

The Customer Care award is the second honour to be presented to the Loughton practice which was named regional winner in the Boots Opticians Practice of the Year awards 2014.

Practice manager Bonnie Bristow said: “The Loughton practice is just over two years old and our patients are at the centre of everything we do.

“Our philosophy is that by putting the patient first, listening to their requirements we can then strive to make each and every appointment a bespoke consultation.

“For our efforts to be recognised and singled out from more than 670 Boots practices was absolutely fantastic.  

“This award was supported and endorsed by the wonderful feedback we received from our patients so we would like to thank them for welcoming us so warmly into the community.”