Council bosses have admitted more needs to be done to promote equality after concerns were raised by members of staff.

Chief executive John Hooton said senior management needed to become more diverse to be representative of the borough and structures should be put in place to tackle prejudices such as racism, transphobia and sexism.

It followed a presentation by Barnet Equality Allies – a group of staff set up to champion equality – during a meeting of the policy and resources committee on Thursday (September 24).

A survey of the women’s staff network, launched in July, revealed most members described feeling “betrayed” and “disadvantaged” by the organisation.

The entire LGBTQ plus network, launched in August, said they had experienced homophobia or transphobia, or had been made to feel uncomfortable due to their orientation – with nearly a third saying this had happened in Barnet.

At a Black Lives Matter event, held in July, members called for “structural change to address problematic Human Resources (HR) policies”. They said they would like to see more diversity in the top leadership team and fair treatment in the organisation, including zero tolerance of microaggressions and racism.

The presentation took place in response to a request by Cllr Arjun Mittra (Labour, East Finchley) at a meeting in June following the global Black Lives Matter demonstrations.

Speaking at Thursday’s meeting, Cllr Mittra described some of the findings, in particular the concerns over HR policies, as “deeply troubling”. He called on the council to take action to tackle some of the issues.

“I’m very disturbed to hear there is a bit of a common theme around HR throughout this, and maybe this needs to come back to this committee,” he added. “I would like a lot more information about why our staff feel there are problematic HR policies.”

Council leader Cllr Dan Thomas (Conservative, Finchley Church End) said discrimination, prejudice or hateful comments “should not be tolerated” and staff “should have confidence they should report these things and it will be handled sensitively but robustly”.

Anisa Darr, the council’s finance chief, told the meeting some of the guiding principles the council had been following over the past six months to a year involved encouraging members of staff “to turn up as their authentic selves in the workplace and be included and celebrated”.

“I think what we have done is take a baseline of where we are so we can work from that,” she added.

Ms Darr said HR policies were included in an equality, diversity and inclusion action plan drawn up by the council and currently out to consultation. Coaching and mentoring sessions, and the publication of an ethnic pay gap, are among the actions being taken to promote diversity within senior management.

Chief executive John Hooton said the council wants to do everything it can to tackle racism, transphobia and sexism.

He added: “Part of what we need to do, organisationally, is have the structures in place to deal with those things – and particularly that there are spaces, organisationally, for people to be able to talk about those issues and feed those issues back to people like me, and that we are open about it. I think that is the way to start tackling those things.

“In terms of diversity, if you look at senior management, we are not hugely diverse, and we need to do a lot more if we are going to become representative of the communities we serve. We have got a promising action plan on that to start tackling some of those things, too.”